CornerstoneCU - Digital Banking at Cornerstone Credit Union

Digital Banking
Mobile App

Our digital banking provides you with 24/7 online access to your accounts.

Take care of all your financial transactions such as:

Customization and Personalization - this is your banking, so you'll have the ability to truly make it your own! Customize your own username and add your own profile picture and background photo.
Lock and unlock your debit card if its ever lost or stolen using the Debit Card Management feature.
Transfer funds, including from your CAD to your USD account and vice versa.
Set up favorite transactions to make it quick and easy to do those transactions.
Transfer funds to another Cornerstone member.
Pay a bill and set up recurring bill payments.
Interac e-Transfer®
Make a loan payment.
Stop cheques.
Open new accounts under an existing membership in minutes.
Safety and security with One-Time Passcodes (OTPs) - OTPs provide an additional layer of protection that safeguards sensitive information and certain digital banking activities. It’s a numeric security code (up to 7 digits) that you will receive via text message to your mobile phone or to your email address when you perform certain activities. The code is time sensitive and only valid for one transaction.
Moved recently? Update your contact information right in your digital banking.
Have a question? Use the secure messaging in digital banking to get your questions answered.
Have a business and personal relationship with us? Consolidate your accounts and toggle between your personal and business profiles.
Reset your password - we all have those days where our memory fails us! Now you have the freedom to reset your password on your terms.
Set up Alerts to better protect yourself.
Access your e-statements.

Haven't signed up yet? Connect with us and we'll set you up.

Our Cornerstone CU Mobile App is available on iPhones and Android™ smartphones. With tons of convenient features, it's a fast and secure way to handle your everyday banking wherever and whenever works for you.

Note: The mobile app cannot be installed on tablets at this time.

With our mobile app, you can:

Customization and Personalization - this is your banking, so you'll have the ability to truly make it your own! Customize your own username and add your own profile picture and background photo on the new app.
Authentication - login using your card number, username, facial recognition, or touch ID.
Lock and unlock your debit card if its ever lost or stolen using the Debit Card Management feature in your mobile app.
Transfer funds, including from your CAD to your USD account and vice versa.
Set up favorite transactions to make it quick and easy to do those transactions.
Transfer funds to another Cornerstone member.
Pay a bill and set up recurring bill payments.
Deposit a cheque with Mobile Deposit.
Interac e-Transfer®
Make a loan payment.
Open new accounts under an existing membership in minutes.
Safety and security with One-Time Passcodes (OTPs) - OTPs provide an additional layer of protection that safeguards sensitive information and certain digital banking activities. It’s a numeric security code (up to 7 digits) that you will receive via text message to your mobile phone or to your email address when you perform certain activities. The code is time sensitive and only valid for one transaction.
Moved recently? Update your contact information right in your digital banking.
Have a question? Use the secure messaging in digital banking to get your questions answered.
Have a business and personal relationship with us? Consolidate your accounts and toggle between your personal and business profiles.
Reset your password - we all have those days where our memory fails us! Now have the freedom to reset your password on your terms.
Set up Alerts to better protect yourself.
Access your e-statements.

Install our mobile app on Android or iPhone today!

Designed for agricultural, association, business and community service members. We provide your business with secure online access that allows business owners to maintain their own flexible administrative controls. With Small Business Banking, you can conveniently manage your accounts anytime, anywhere.

The Small Business Banking has all the same features as digital banking plus additional features for business owners that support the day-to-day banking needs of your business, such as:

Consolidating profiles if you have more accounts with Cornerstone (to consolidate a profile, you must be a signor on the business account).
Adding and Managing Delegates.
Make corporate tax payments.
Viewing pending transactions that require your approval, as well as cancelled or expired transactions.
Setting up dual signers on business accounts that require two people to approve transactions. (You can have as many signers as the organization requires, but you only need 2 to sign for dual signature).
Creating transactions that require additional approval.
Set up Alerts - Stay informed when you need to approve transactions or if you have transactions that are about to expire. You can view small business alerts by email or text message anywhere, anytime. (Text messaging rates may apply.) Set up is needed before alerts will be received.

We've created a Small Business Banking Guide that provides step-by-step instructions on Small Business Banking.

Connect with us to sign up for Small Business Banking.

September 24, 2024 - Version 19.0.2 (iOS) & Version 19.0.1 (Android)

What's New: This update is being completed to advance the stability of our digital banking platform.

Previous Mobile App Updates & Releases

This update included the fix for remote deposit capture that some iOS users were experiencing.

This update was part of a required production upgrade to enhance our digital banking platform.

This update was required to renew our SSL certificates to avoid any disruption to service with our mobile apps. SSL certificates are important as they enhance our security through data encryption.

This update fixed an issue when accessing the Debit Card Management option in both the Android and iOS mobile apps.

This update helped fix the most frequent Android app crashes that occur and enhanced the stability of our Android mobile app.

This update was due to a mandatory Google update.

This update was due to mandatory security updates.

This update prepared our app for an upcoming release of the iOS operating system.

This update prepared our app for the upcoming release of the Android 14 operating system.

This update fixed some bugs from prior releases.

This update upgraded our digital banking platform to a new version. It also released code in the background to get us ready for additional and exciting features – coming to you soon!

This update contains bug fixes and various crash fixes, including the most recent issue with the Android app freezing when notifications are turned to off.

Bug fixes for a better user experience. It also releases code in the background to get ready for additional features coming soon.

The updated mobile app will significantly reduce crash rates (for Android users only).

Bug fixes and performance improvements. There is no new functionality included in this release.

The hot fix will address the following issues:

Android only, account does not make payment from selected account if changed after entering payment info
Members need to login multiple times before success (IDS timeout)
iOS fix for Apple Pay (not applicable until Apple Feature is implemented)
iPhone 11 Pro Max crashing when user clicks login button

Bug fixes and performance improvements.

Members will benefit from some new additional features that have been added to both online (desktop) and mobile banking.

New mobile app UX/UI

This new release of the mobile app will be redesigned, with a new look and feel, new quick tour feature, and improved menu structure and navigation flows. The existing functionalities and features of the mobile app have not changed.

This redesign means:

Fewer clicks to perform transactions
A dashboard page, where members can perform the most popular banking transactions
Rounded buttons used throughout the new design (this is determined as best practice in mobile app builds)
Journey and learning curve are reduced for users
Ability to download void cheque. Members will be able to generate a downloadable PDF version of a void cheque – in mobile app and desktop – with the information needed to setup direct deposits and pre-authorized debit transactions.

Identity Server Integration – setting us up for Single-Sign On in the future. Digital banking users will now be authenticated on internet and mobile banking channels with identity server integration. This integration establishes a trusted relationship, which sets up the future enablement of single sign-on (SSO) authentication methods with third-party integration possibilities.